Contact Veterinary Medical Centers
Contact Veterinary Medical Center
Have a question, need records, or want to schedule care? Choose the best way to reach our Fort Thomas or Independence teams.

Contact Options
What do you need help with?
Start with the option that best matches your need. For urgent or same-day concerns, calling is the safest path.
Schedule care
Wellness visits, vaccines, and follow-up appointments.
Call a location
Speak directly with a team member at either clinic.
Send a message
Non-urgent questions, follow-ups, and record requests.
Patient portal
Access records, invoices, and appointment history.
Clinic Locations
Choose your clinic location
Both Veterinary Medical Centers locations support dogs and cats with relationship-based care for Northern Kentucky families.

Fort Thomas
Northern Kentucky clinic- Monday: 8:00 AM - 6:00 PM
- Tuesday: 8:00 AM - 6:00 PM
- Wednesday: 8:00 AM - 6:00 PM
- Thursday: 8:00 AM - 6:00 PM
- Friday: 8:00 AM - 6:00 PM
- Saturday: Rotating, call ahead
- Sunday: Closed

Independence
Northern Kentucky clinic- Monday: 8:00 AM - 6:00 PM
- Tuesday: 8:00 AM - 6:00 PM
- Wednesday: 8:00 AM - 6:00 PM
- Thursday: 8:00 AM - 6:00 PM
- Friday: 8:00 AM - 6:00 PM
- Saturday: Closed
- Sunday: Closed
Non-Urgent Support
Send us a non-urgent message
For urgent concerns, please call your preferred location directly. This form is for general questions, records requests, follow-ups, and non-urgent care needs.
Urgent Needs
Please call directly if...
Phone is the best path for urgent or time-sensitive concerns.
If you are unsure whether your pet needs urgent care, call and our team can help you decide the safest next step.
- Your pet is having urgent symptoms
- You need same-day guidance
- You have a time-sensitive surgery or appointment question
- You are unsure whether your pet needs urgent care
Frequently Asked Questions
Contact questions
Next Steps
Not sure where to start?
Call the location closest to you, or request an appointment and our team will help guide you.